Question 1

How does ZootBy recommend laptops?

Accepted Answer

Tell the AI advisor your budget and what you'll use the laptop for (coding, gaming, school, etc.) on the Explore page. It weighs specs, price, and fit against your needs and returns a top pick plus alternatives, each with an explanation of why it was chosen.

Question 2

Is ZootBy free to use?

Accepted Answer

Yes — search, comparisons, and recommendations are free. We earn a commission when you buy through some retailer links, at no extra cost to you. See our Affiliate Disclosure for details.

Question 3

Do I need to create an account?

Accepted Answer

No account is required to search, compare, or get recommendations.

Question 4

The AI recommendation doesn't match what I asked for — what should I do?

Accepted Answer

Try being more specific about budget and primary use case. If the AI needs more information, it will ask a clarifying question — answering it improves the match. You can also refine your search and try again.

Question 5

How often is pricing updated?

Accepted Answer

Prices and stock status are pulled from retailer listings and can change frequently. Always confirm the final price on the retailer's site before purchasing.

Question 6

What does the ZootBy Score mean?

Accepted Answer

It's a 0–100 score reflecting how well a laptop's specs and value line up against your stated needs — higher isn't always better for everyone, since it's relative to your specific use case and budget.

Question 7

How many laptops can I compare at once?

Accepted Answer

You can add multiple laptops to the Compare page and view their specs, pricing, and AI-generated pros/cons side by side.

Question 8

Does my comparison list get saved?

Accepted Answer

Your current comparison list is kept in your browser so it persists across visits, but it isn't tied to an account or synced across devices.

Question 9

Does ZootBy sell laptops directly?

Accepted Answer

No — clicking "Buy Now" takes you to the retailer's site to complete your purchase. ZootBy doesn't process payments, shipping, or returns.

Question 10

I have an issue with an order I placed through a retailer link — who do I contact?

Accepted Answer

Order, shipping, and return issues need to go through the retailer you purchased from, since they process the transaction. Reach out to us via Contact if the issue is with the recommendation itself.

Help Center

Getting Started

Explore & Recommendations

Comparing Laptops

Orders & Retailers